With Social engagement update, you can now compose new tweets or Facebook posts directly from social center. For this, you need to authenticate your social profile in social engagement, and client engagement after that you can easily reach out to your audience instantly.
2. New app languages welcome users
Now you can approach your audience using Turkish language. With this update, experts are covering 20 search languages for data acquisition and 15 languages for application translations for sentiment processing.
3. Enhanced language detection with MS translator
User can now leverage on Microsoft Translator (API) and take advantage of enhanced language detection for all available languages.
4. Filtering for posts connected to Dynamics CRM
Using social engagement, users can now filter the posts that are either linked or not linked to CRM. User can apply a filter for the data set and browse linked posts instantly. He can even build workflows and streams to track the posts that need his attention.
5. Service and performance enhancements
Performance and availability are major aspects of an online service. As the usage demand is increasing, the architecture requires the flexibility to scale rapidly when required. Officials have migrated significant parts of the service to new generation efficient hardware and upgraded ElasticSearch Index to the new version. With this release, user can experience faster loading times for widgets and pages inside the application.
Microsoft dynamics CRM online updates are helpful for users and developers. Entire Microsoft CRM development community will get benefit with this release and design of new CRM apps for clients and businesses.